Att uverse phone not ringing ?

We just got att uverse and when someone calls the ID comes up on the tv but the phone does not ring. What should I do? How do we fix it?|||well if U have AT%26amp;T then it might be best that U contact AT%26amp;T and explain 2 them your ploblem 2 AT%26amp;T about what your phone is doing 2 U